工 作 動 態
第 259 期(qi)
——供水志愿便民服務隊進社區活動
服(fu)務于心，便民于行(xing)。為(wei)加強與群眾(zhong)之(zhi)間(jian)的聯系，拉近(jin)與用戶之(zhi)間(jian)的距離，信陽供水(shui)志(zhi)愿者多(duo)年來始終堅持開展多(duo)種形式的志(zhi)愿服(fu)務項目，深入社(she)區，深入群眾(zhong)，為(wei)群眾(zhong)送上(shang)熱(re)情周到的服(fu)務，實(shi)實(shi)在在的便利(li)。
三伏酷暑，熱浪(lang)滾(gun)滾(gun)，持續(xu)的(de)高溫天氣(qi)(qi)，用水量節節攀升(sheng)，供水志愿(yuan)服務隊(dui)為保障(zhang)夏季高溫天氣(qi)(qi)居(ju)民的(de)安全(quan)用水，切實織密(mi)供水“安全(quan)網”，頂著高溫來到(dao)合惠園(yuan)小(xiao)區(qu)、錦江(jiang)城(cheng)小(xiao)區(qu)、領秀城(cheng)小(xiao)區(qu)開展志愿(yuan)服務活動，面對面解(jie)決社區(qu)居(ju)民日常(chang)用水中所遇(yu)到(dao)的(de)問(wen)題，受到(dao)居(ju)民們的(de)普遍歡(huan)迎。
活動現(xian)場(chang)，供(gong)(gong)水(shui)(shui)(shui)(shui)(shui)(shui)志愿者細心(xin)了解社(she)區(qu)(qu)(qu)居(ju)民們(men)在日常用(yong)水(shui)(shui)(shui)(shui)(shui)(shui)過程中遇到的(de)(de)問(wen)題(ti)，耐心(xin)解答關乎居(ju)民日常生活的(de)(de)水(shui)(shui)(shui)(shui)(shui)(shui)價、水(shui)(shui)(shui)(shui)(shui)(shui)質(zhi)、收費(fei)等(deng)問(wen)題(ti)，積極引導居(ju)民使用(yong)支付寶(bao)、微信公眾號(hao)等(deng)快捷方式(shi)繳納(na)水(shui)(shui)(shui)(shui)(shui)(shui)費(fei)，傾聽(ting)廣大居(ju)民對于供(gong)(gong)水(shui)(shui)(shui)(shui)(shui)(shui)工作(zuo)的(de)(de)相(xiang)關意見(jian)和建議；普及(ji)節約用(yong)水(shui)(shui)(shui)(shui)(shui)(shui)、安全(quan)(quan)用(yong)水(shui)(shui)(shui)(shui)(shui)(shui)基本常識，并(bing)(bing)發(fa)放宣傳手(shou)冊(ce)；主(zhu)動走訪小區(qu)(qu)(qu)物(wu)業，免費(fei)提(ti)供(gong)(gong)上門服務(wu)，現(xian)場(chang)有(you)用(yong)戶反映家中水(shui)(shui)(shui)(shui)(shui)(shui)壓、水(shui)(shui)(shui)(shui)(shui)(shui)質(zhi)等(deng)問(wen)題(ti)，及(ji)時協助(zhu)排查原因，并(bing)(bing)與物(wu)業溝通配(pei)合排查排放，告知(zhi)物(wu)業定(ding)期排放小區(qu)(qu)(qu)內部末(mo)梢水(shui)(shui)(shui)(shui)(shui)(shui)有(you)利于保障居(ju)民用(yong)水(shui)(shui)(shui)(shui)(shui)(shui)安全(quan)(quan)，切實為用(yong)戶解決用(yong)水(shui)(shui)(shui)(shui)(shui)(shui)難題(ti)。
此(ci)次(ci)進社區活動(dong)，共計發放宣傳(chuan)頁(ye)150余份(fen)，排(pai)查消(xiao)防(fang)栓6座，入戶(hu)處理居民用(yong)(yong)水問題7起(qi)，供水志(zhi)愿者們用(yong)(yong)行動(dong)詮(quan)釋服(fu)(fu)務(wu)初心，用(yong)(yong)真誠和汗(han)水展示(shi)責任與擔當，從點滴(di)做起(qi)強化(hua)(hua)服(fu)(fu)務(wu)意(yi)識，不斷(duan)提升供水志(zhi)愿服(fu)(fu)務(wu)隊專業化(hua)(hua)水平(ping)，增強群眾(zhong)“獲(huo)得用(yong)(yong)水”滿(man)意(yi)度，譜寫“美好(hao)生活看信陽”絢麗篇章。
