工 作 動(dong) 態
第(di) 222 期
志愿進(jin)社(she)區(qu)，服(fu)(fu)務(wu)在基層(ceng)。為弘(hong)揚“奉獻(xian)、友愛、互助、進(jin)步(bu)”的(de)志愿服(fu)(fu)務(wu)精神，切(qie)實解決(jue)群(qun)眾(zhong)的(de)用水(shui)之憂，推動供(gong)(gong)水(shui)工作更加務(wu)實、高效(xiao)、快捷，讓群(qun)眾(zhong)滿意。6月21日上午，客(ke)服(fu)(fu)信(xin)息部(bu)組織志愿者服(fu)(fu)務(wu)隊來到(dao)東(dong)方今典小區(qu)B區(qu)開展供(gong)(gong)水(shui)服(fu)(fu)務(wu)進(jin)社(she)區(qu)活動，把貼(tie)心(xin)的(de)服(fu)(fu)務(wu)、實用的(de)供(gong)(gong)水(shui)知(zhi)識送(song)到(dao)居(ju)民(min)身邊。
活動現場，志愿者們(men)以解決群眾用(yong)(yong)水(shui)(shui)(shui)問(wen)(wen)題為重點，采取展板展示、發放(fang)宣(xuan)(xuan)傳單以及現場服務(wu)相結合的(de)方式，向(xiang)用(yong)(yong)戶(hu)宣(xuan)(xuan)傳供(gong)(gong)水(shui)(shui)(shui)業務(wu)的(de)相關政策(ce)和知識，對(dui)(dui)用(yong)(yong)戶(hu)提(ti)出(chu)的(de)水(shui)(shui)(shui)費收取標(biao)準(zhun)、水(shui)(shui)(shui)質水(shui)(shui)(shui)壓(ya)、抄表(biao)、水(shui)(shui)(shui)表(biao)更換及維(wei)修等供(gong)(gong)水(shui)(shui)(shui)問(wen)(wen)題進(jin)行(xing)了(le)(le)耐心細致的(de)解答。同時，志愿者們(men)向(xiang)社區居民宣(xuan)(xuan)傳公(gong)(gong)司(si)(si)(si)營商環境相關政策(ce)、推廣公(gong)(gong)司(si)(si)(si)微(wei)信公(gong)(gong)眾號(hao)，引導居民使(shi)用(yong)(yong)微(wei)信公(gong)(gong)眾號(hao)來便捷繳扣水(shui)(shui)(shui)費、查看各類用(yong)(yong)水(shui)(shui)(shui)信息，讓用(yong)(yong)戶(hu)足(zu)不出(chu)戶(hu)辦理業務(wu)。二供(gong)(gong)運(yun)維(wei)公(gong)(gong)司(si)(si)(si)及監(jian)察(cha)部對(dui)(dui)小(xiao)區二供(gong)(gong)加壓(ya)泵房(fang)內(nei)的(de)設(she)(she)施(shi)設(she)(she)備、進(jin)出(chu)水(shui)(shui)(shui)管(guan)道進(jin)行(xing)巡查維(wei)護。此外，現場工作(zuo)人員還主動提(ti)供(gong)(gong)入戶(hu)核查服務(wu)，對(dui)(dui)小(xiao)區內(nei)的(de)供(gong)(gong)水(shui)(shui)(shui)設(she)(she)施(shi)進(jin)行(xing)了(le)(le)全面檢查，幫助(zhu)用(yong)(yong)戶(hu)對(dui)(dui)水(shui)(shui)(shui)表(biao)井及表(biao)前后設(she)(she)施(shi)進(jin)行(xing)清理和維(wei)護，確保安(an)全供(gong)(gong)水(shui)(shui)(shui)。
通過(guo)常態化地開展供(gong)水(shui)(shui)服(fu)(fu)(fu)務(wu)進社區(qu)志愿活(huo)動，不斷(duan)強化服(fu)(fu)(fu)務(wu)理念(nian)，創(chuang)新服(fu)(fu)(fu)務(wu)機制，優化服(fu)(fu)(fu)務(wu)質(zhi)量(liang)，全面落實(shi)“三服(fu)(fu)(fu)務(wu)”工作，持(chi)續(xu)提升人民群眾獲得感、幸福感、安全感，全力(li)(li)打造“有溫度的供(gong)水(shui)(shui)服(fu)(fu)(fu)務(wu)品牌”，承諾有限(xian)，服(fu)(fu)(fu)務(wu)無(wu)限(xian)，堅持(chi)以最高效服(fu)(fu)(fu)務(wu)為用戶減負賦能，為實(shi)現“美好生(sheng)活(huo)看信陽”貢獻力(li)(li)量(liang)！
